Privacy Policy

PRIVACY STATEMENT

Indulgence Boutique Hospitality is committed to ensuring that your privacy is protected. This privacy policy explains what information is collected about you, how we use this information, how you can instruct us if you prefer to limit the use of the information, and the procedures that we have in place to safeguard your privacy.

THE INFORMATION WE COLLECT AND HOW WE USE IT

If you contact us (either online, in person, via telephone, fax or letter) and provide any personal data (such as name, address, telephone number etc) then this information will only be used in the course of providing service to you. We will not send unsolicited communications to you unless you explicitly give your consent. Also, we will not pass any of your personal details on to third parties unless it is necessary to facilitate your enquiry.

In addition to any personal data you might supply to us, we collect aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the site and our services and we may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

COOKIES

“Cookies” are small pieces of information between a web server and a web browser, which enable the server to collect information from the browser. The Indulgence Boutique Hospitality website uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this.

Website Tracking Information

When you visit our website, information is recorded in our server log files. We use the Webaliser statistical software which analyses traffic patterns and site use from this data. This provides anonymous information about how people have found the site, which pages they have visited, which page they exit from, and so on. These statistics are important to us so that we can make the website more effective and easy to navigate. We also use the Google Analytics program for advanced analysis. No personal information is gathered as a result of either activity.

Cookies

GA makes use of cookies, details of which can be found on Google’s developer guides. Our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

You can view the Google Privacy Policy here.

HOW WE PROTECT YOUR INFORMATION

The Internet is not a secure medium. However, we have put in place various security procedures to help ensure that your information is as secure as is possible.

We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

General Site Security

We take site security very seriously, and we are committed to taking all steps necessary to protect any personal information stored in our databases against unauthorised access. Our site is hosted on a conventional server protected by the latest security software. Both the server operating systems and content management systems are fully maintained, and always updated to the most recent software level to minimise any likelihood of unauthorised access.

You as a user, also have a part to play in maintaining the security of your personal information, by following some simple rules when registering:

Don’t use a username and password that would be easy to guess
If possible, use a username and/or password that is not a real word
Use a long password (8 or more characters) rather than a short one
Use a password containing letters and numbers
Use a username and/or password with a mixture of capitals and lower case letters

Following these guidelines will make it very difficult, if not impossible, for anyone else to access your user account with us. If you have any questions about the security or privacy of your personal information, please contact us.

Statutory Notice: Access to any personal information held by us

You have a statutory right to access the personal data that is held about you by us. To obtain a copy of the personal information we hold about you, please write to us at the address on our website. For reasons of data security we cannot accept e-mail requests for details of personal information. Before releasing any personal information you may be required to verify your identity, and an administration fee may be levied.